Bookmark and Share
Html Drop Down Menu by v5.0.0

IPitomy i550 VoIP Phone with VIP


IPitomy 1200 VoIP PBX


AVST CallXpress v8.1



AVS Technical Support Trouble Ticket System

All support issues begin with a trouble ticket. After you fill out the form a Support Engineer will contact you shortly.

To use the Trouble Ticket System fill out the form to the right. Every support call begins with a trouble ticket. All Trouble Tickets are responded to as soon as possible. If your system is critically impaired we urge you to call AVS and speak to an Engineer. This service is free for clients that have a service contract with Advanced Voice Solutions. If you do not have a contract with AVS a support engineer will require you to provide a form of payment for the service to your equipment or to answer your question. If this is a common question please visit the knowledge base to see if the answer to your question is already posted. Many answers can be found in the AVS Knowledge Base.


Support Hours : Mon - Fri 9am to 5pm EST

Toll Free : 1-888-AVS-2001

Local Number : 1-718-850-2400

Fax Number : 1-718-850-2345

Contact via Trouble Ticket System First

Mailing Address :

Advanced Voice Solutions
87-72 96 Street
Woodhaven, NY 11421 USA



AVS Trouble Ticket

To open a trouble ticket please visit HavenZone Support

This form no longer works.

Company Name :

First Name :
Last Name :

Email Address :
Phone Number :

Address :
Address 2 :
City :
State : Zip Code :

Product :

Serial Number : (optional)

Description of problem :