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CallXpress Overview

CallXpress Capabilities

CallXpress Features

Digital Networking

Unified Messaging for Exchange



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Seneca Capabilities

Seneca Features

Seneca Requirements




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IPitomy i550 VoIP Phone with VIP


IPitomy 1200 VoIP PBX


AVST CallXpress v8.1



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Receiving Messages

  • Users have access to all of their messages — fax, voice and e-mail — via the telephone, desktop PC, wireless devices or Internet, from anywhere in the world.
  • Single user interface to respond to messages of all types by phone, PC, wireless device or Internet.
  • Manage your e-mail inbox over the telephone — listen to e-mail with text-to-speech.
  • Have all of your urgent messages — voice, fax and e-mail — forwarded to your mobile phone.
  • Based on specific criteria, instruct CallXpress to try to reach you at up to nine phone numbers, including pagers, mobile phones and SMS-enabled device.
  • Receive all of your messages — fax, voice and e-mail — in your Microsoft® Outlook®/Exchange®, Lotus Notes® and Domino®, or GroupWise® e-mail boxes.
  • Receive e-mail notification of incoming messages via SMTP protocol. At the option of the user, the e-mail notification may include a .wav file attachment for voice messages.


Responding to Messages

CallXpress users can:

  • Forward, reply, and delete all messages — voice, fax, and e-mail — with the same set of commands.
  • Reply to an e-mail message via phone by sending a voice response, which is delivered to the sender's e-mail inbox as a .wav file.
  • Respond to a voice message with a live telephone call by pushing one button on your phone.
  • Respond to a message with a combination of different types of messages, for example, forward a fax or e-mail with a voice message attached.
  • Route longer e-mail and fax messages to a nearby fax machine for printing.


Boost Productivity

CallXpress users can:

  • Organize and save all types of messages in folders for future reference.
  • Select the voice message they want to hear first without listening to them all sequentially.
  • Enable their database to read or fax information to callers on demand, 24x7, without requiring assistance from the user.


Customizing the System

CallXpress users can:

  • Control their personal mailbox settings through the telephone, the Internet, or the CallXpress graphical user interface.
  • Record/review their out-of-office, standard or busy greetings.
  • Choose how and in what order voice messages will play.
  • Set automatic forwarding of all messages, urgent messages only, or specific messages.


Streamlined Administration

The CallXpress Global System Administration reduces the total cost of ownership for large, multi-site organizations through streamlined administration.

CallXpress administrators can:

  • Offer flexible Unified Messaging Architectures on a user by user basis — Server, Client, Secure and Simplified.
  • Manage numerous systems through one unified view, and perform changes across multiple systems simultaneously.
  • Use the Microsoft Exchange Directory to change user records for voice, fax and e-mail messaging rather than making three separate entries.
  • Activate advanced messaging functionality such as text-to-speech or desktop message management on a user-by-user basis.
  • Support as many as 20,000 voice mail users and 10,000 unified messaging users in a single Windows 2000/2003 server platform, with CallXpress scaling up to 192 ports per system.
  • Utilize standard Microsoft Windows Active Directory MMC snap-in to do protocol when users adds, moves or changes are required for either CallXpress or CallXpress Speech Server.